MEET OUR TEAM
.jpeg)
Melissa Anderson - MA, MSW, RSW
Registered Social Worker
Hi, I’m Melissa! As a Relational Therapist with 25 years of experience, at the heart of my work is the belief that people heal through connection, safety, understanding, and the experience of being genuinely seen. Reaching out for support can feel vulnerable, particularly when you have spent a long time trying to manage things on your own. My goal is to create a therapeutic space that feels warm, grounded, compassionate, and collaborative; a place where you can begin to understand what you are experiencing, reconnect with yourself, and move toward a life that feels more manageable and meaningful.
My approach to therapy is individualized and integrative. I draw from evidence-based approaches including Acceptance & Commitment Therapy (ACT), Cognitive Behavioural Therapy (CBT), Cognitive Processing Therapy (CPT), Dialectical Behaviour Therapy (DBT), Mindfulness-Based Stress Reduction (MBSR), Emotional Freedom Techniques (EFT), and somatic and body-based approaches. Rather than using a one-size-fits-all model, I work with each person to understand their unique history, nervous system, strengths, relationships, and goals.
As a cancer survivor, I have particular experience supporting individuals experiencing cancer, chronic illness, chronic pain, anxiety, trauma and post-traumatic stress, medical trauma, emotional overwhelm, life transitions, relationship difficulties, stress, and challenges related to identity, self-worth, and belonging. My work also includes supporting clients accessing services through a variety of employee assistance and funded programs, including Veterans Affairs Canada (VAC), Victims Services (VQRP+), and the Non-Insured Health Benefits Program (NIHB).
My training in psychotherapy, social work, sociology, mindfulness, yoga, and somatic practices has shaped the way I understand mental health: not simply as a collection of symptoms, but as something influenced by our experiences, relationships, environments, bodies, and nervous systems.
I believe everyone deserves the opportunity to experience hope, connection, belonging, and a greater sense of safety within themselves. Therapy does not require you to have everything figured out before you begin. Sometimes it simply begins with having a place where you no longer have to carry everything alone.

Heather Haynes - BSW, MSW, RSW
Registered Social Worker,
Hello - I'm Heather Haynes. Life is too short to sit in unhappiness, frustration, anxiety or anger for long! Working with children, youth, adults, couples and families experiencing challenges - social, emotional, behavioural, life transitions or relationships - my approach is trauma-informed, collaborative and draws upon your resilience and strengths. In a safe and comfortable setting, exploring healthy expression of emotion and thoughts, and developing effective strategies that increase your well-being are my priority.
With over 30 years of mental health experience in schools, child and family agencies and private practice, and training in evidence-based modalities (CBT, SFBT, MI, disordered eating/eating disorders) and leadership, an individualized approach to your wellness goals can be jointly created. I work with various EAP providers, including NIHB and VQRP+.
Regardless of how you arrived here, seeking counselling can be a difficult - yet courageous - step to take. How can I help?
.jpeg)
Edward Didur - BSW, MSW, RSW
Registered Social Worker,
My name is Ed Didur, I will work with you to help identify what matters most to you in your journey towards optimal mental health and well-being. Learn strategies to cope with life's challenges, feel empowered to make changes and discover your potential. I have experience working with Indigenous people in mental health in Indigenous communities, learning from Elders and Knowledge Keepers, and having completed Indigenous Social Work. I provide a culturally aware and sensitive approach in helping individuals and families build lasting wellness. I have knowledge in the effects of intergenerational trauma, and understand the importance of the land, identity and language that promote healing, growth and connection. I favour a strength-based approach in counselling and take the time to know and understand my clients, I am accepting new clients currently.
I have over 20 years of counselling experience in mental health. Cognitive Behaviour Therapy, Structured Relapse Prevention, Attachment Therapy, Mindfulness Therapy and Dialectical Behaviour Therapy are my primary methods of treatment. I also work with various EAP providers, including NIHB and VQRP+.
My goal is to help you continue your journey of wellness that is practical, manageable, and sustainable for years to come. I want to help you design a mental health regimen that is personal to you.

WILLA PAterson - yoga instructor;
accredited certified EFT Practitioner
Hi, I'm Willa Paterson. I am an Accredited Certified EFT Practitioner with EFT International and a Yoga Instructor.
In 2013, I enrolled in an EFT (Emotional Freedom Techniques) workshop and was smitten by this simple and elegant way of releasing emotional stress. I went on to study with many different teachers and eventually became an Advanced Accredited Certified EFT practitioner in 2018. I use EFT, Picture Tapping, and Matrix Re-imprinting to help clients achieve greater relief from stress and its effects on their bodies, hearts, and minds. My deepest wish is that, with renewed clarity and peace, they return to the world more centred in themselves, steadier, more creative, and powerful. I have experience working with grief, stress, trauma processing, and emotion regulation.
When I first started practicing yoga in the late 90's, I discovered a whole new way of connecting with myself to relieve both physical and emotional stress; it was life changing. Inspired to teach, I was originally trained by Todd Norian in 2004. Since then, I have blended many subsequent learnings and life experiences into my teaching, and personal practice. I am a strong advocate for student-led self exploration and awareness even though I may be me leading the class. I wish for yoga to be accessible to all bodies and have taught people from all walks of life and with varying abilities. My love is to help someone discover a new, spacious, powerful, and kind way of experiencing their body and how it feels to be in it, so that they can take that with them out into the world once they've rolled up their mat.

Taylor mailloux - MACP, RP
Registered Psychotherapist
Hello! My name is Taylor Mailloux, and I am a Registered Psychotherapist with the College of Registered Psychotherapists of Ontario. I hold an Honours Bachelor of Science in Psychology and Biology from Trent University, and a Master of Arts in Counselling Psychology at Yorkville University.
I have an interest in various evidence-based practices including Cognitive Behavioural Therapy, Humanistic Therapy, Narrative Therapy, among others.
I use a client-centered approach with a focus on creating individualized treatment plans that empower clients to take an active role in their own healing and growth. I aim to foster an environment of empathy, trust, and safety, where clients feel comfortable sharing and exploring their experiences.

Daniela mardero - MACP, RP
registered psychotherapist
Hi, I’m Daniela. I'm a Registered Psychotherapist with several years experience working across community, school-based, & private mental health settings. I specialize in working with children & teens in managing challenging emotions & life experiences, as well as with their caregivers. I also enjoy working with individuals who are looking understand & connect more deeply with themselves. I believe that my role as a therapist is to provide a secure, compassionate relationship in which my clients are able to share all parts of themselves without judgement. I'm so grateful to be able to work with people in this way.
My approach to psychotherapy is humanistic & attachment focused. I have training & experience with multiple modalities including Dyadic Developmental Psychotherapy, child-centred play therapy, parts work (IFS-informed), Dialectical Behaviour Therapy, sensorimotor psychotherapy, working with intergenerational trauma, & trauma-informed care in addictions.
Outside of being a therapist, I'm a mom to one super awesome human & two (also very awesome) rescue dogs. I love cooking, reading, puzzles, & spending quality time with my family. Thank you for taking the time to read this, I look forward to connecting with you!

Vanessa Roberts - Msw, rsw
Registered social worker
Hi, I’m Vanessa! I’m a Registered Social Worker with several years of clinical practice experience. I hold a Master of Social Work and a Bachelor of Arts with a concentration in Psychology from Laurentian University.
Taking the first step toward counselling can feel overwhelming, and finding the right therapist is an important part of that process. At Insights, I work with adults 18 and older who are navigating mental health challenges, life stressors, difficult transitions, relationship concerns, emotional struggles, or simply feeling stuck and unsure of what comes next.
I take pride in offering a warm, collaborative, and individualized approach to therapy. I draw from methods of Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy (DBT), Solution-Focused Brief Therapy (SFBT), as well as trauma-informed and strengths-based practices. My goal is to create a space where you feel heard, understood, and supported without judgment, while developing practical strategies that fit into your life and support meaningful change.
Outside of work, I’m a proud dog mom who loves spending time outdoors, connecting with friends and family, and trying new hobbies that encourage me to step outside of my comfort zone.
If you’re considering therapy, I’d be happy to connect and explore whether we might be a good fit.

SARAH Turner - MACP, RP Qualifying
Registered psychotherapist (qualifying)
Hi, I’m Sarah! I am a Registered Psychotherapist (Qualifying) with the College of Registered Psychotherapists of Ontario. If you’re navigating anxiety, relationship challenges, stress, grief, low mood, or feeling disconnected from your authentic self, you don’t have to face it on your own.
I bring a warm, compassionate, and down-to-earth approach. No judgment, no pressure to have it all figured out. I’ll meet you exactly where you are, helping you feel seen, heard, and supported as we move through things together. I integrate elements of several therapeutic approaches, including Humanistic, Narrative, and Cognitive Behavioural Therapies, as well as mindfulness-based interventions, tailoring them to each client’s individual needs and goals.
My goal is to create a space where you feel comfortable being yourself, exploring what’s going on beneath the surface, and working toward meaningful change at a pace that feels right for you.